Mail us to support@offcuts.in in case of any issues.
Returns Policy
We offer a 2-day return policy. If you encounter any issues with the product received, please inform us within 2 days of receiving your order. Ensure to include your order ID in the message.
Please note:
- We do not support returns for items purchased for personal use.
- We do not accept returns for fitting issues.
- All our products undergo stringent quality checks to ensure a positive experience for all our customers.
Issue Categories and Return Eligibility Period
- Wrong Design Received: Within 2 days of delivery
- Manufacturing Defect: Within 2 days of delivery
- Damaged Article: Within 2 days of delivery
Please note that the product must be unused, unwashed, with all original tags intact, and returned in their original packaging along with all parts, and a copy of the original invoice. To ensure the quality of the product is maintained, please make sure the products are properly packaged when returning them.